Fluent Support: Best Self-Hosted Helpdesk for Customer Support
- Free version
- Yes
- Price
- From $90/year
- Category
- Other tools
Not announcedBlack Friday deal for Fluent Support
Fluent Support vs PopupKit
PopupKit wins 2 of the 3 points we can measure. Here's how they compare on price, features, ratings and deals.
At a glance
| Feature | Fluent Support | PopupKit |
|---|---|---|
| Our score | 8.2/10 (better) | 8.1/10 |
| Starts at | $90/year | $44/year (better) |
| Free version | Yes | Yes |
| Refund window | – | 14 days |
| Billing | Subscription | Free + paid plans |
| Active installs | 10K+ | 70K+ (better) |
| Last Black Friday | 40% off | – |
| Category | Other tools | Other tools |
| Vendor | Fluent Support | Wpmet |
| Black Friday 2026 | Not announced | Not announced |
Which should you choose?
Choose Fluent Support if…
- Small businesses running support from WordPress
- Agencies handling tickets for client sites
Choose PopupKit if…
- Sites collecting email sign-ups
- Stores running promotions and announcements
- You want the lower starting price
Features
Fluent Support
- Shared ticket inbox
- Unlimited agents and tickets
- Auto agent assignment
- Workflows
- Saved replies
- Team performance reports
- Integrations and REST API
PopupKit
- Drag-and-drop builder
- Advanced triggers
- Page and device targeting
- Pre-built templates
- Conversion analytics
- Integrations
Pros and cons
Fluent Support
- Free version available on WordPress.org
- Unlimited tickets and agents in the feature set
- Rated 4.6 out of 5 on WordPress.org
- Integrations with 20+ tools and a REST API
- Lifetime license option is offered
- No money-back guarantee is stated on the pricing page
- Single Site License covers one domain only
- Some WordPress.org reviewers say the customer portal needs custom CSS to look modern
PopupKit
- Free version on WordPress.org
- 270+ pre-built templates
- Unlimited pageviews on all plans
- Lifetime Personal plan costs $116, versus $44 per year
- Yearly plans include one year of updates only
Pricing plans
Fluent Support
Single Site LicenseStarts here
$90/year
1 domain sites
- 10 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
Agency License
$174/year
5 domains sites
- 50 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
50 Sites License
$279/year
50 domains sites
- 500 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
PopupKit
PersonalStarts here
$44/year
1 site license sites
- Unlimited pageviews
- 1 year updates
- Standard support
Professional
$103/year
5 site license sites
- Unlimited pageviews
- 1 year updates
- Priority support
Agency
$139/year
Unlimited sites
- Unlimited pageviews
- 1 year updates
- VIP support 24/7
Fluent Support vs PopupKit questions
Is Fluent Support better than PopupKit?
On our comparison PopupKit comes out ahead on 2 of 3 measurable points. The right pick still depends on what you build.
Which is cheaper, Fluent Support or PopupKit?
Fluent Support starts at $90/year and PopupKit starts at $44/year.
Can I get Fluent Support or PopupKit cheaper on Black Friday?
Both are on our Black Friday tracker. Fluent Support was 40% off last year.
Both products
PopupKit is a WordPress popup builder for opt-ins, announcements and promotions.
- Free version
- Yes
- Price
- From $44/year
- Category
- Other tools
Not announcedBlack Friday deal for PopupKit