Fluent Support: Best Self-Hosted Helpdesk for Customer Support
- Free version
- Yes
- Price
- From $90/year
- Category
- Other tools
Not announcedBlack Friday deal for Fluent Support
Fluent Support vs WPChat
Evenly matched on the points we can measure. Here's how they compare on price, features, ratings and deals.
At a glance
| Feature | Fluent Support | WPChat |
|---|---|---|
| Our score | 8.2/10 | Not rated |
| Starts at | $90/year | $49/year (better) |
| Free version | Yes (better) | No |
| Refund window | – | 14 days |
| Billing | Subscription | Subscription |
| Active installs | 10K+ | – |
| Last Black Friday | 40% off | – |
| Category | Other tools | Other tools |
| Vendor | Fluent Support | WPChat |
| Black Friday 2026 | Not announced | Not announced |
Which should you choose?
Choose Fluent Support if…
- Small businesses running support from WordPress
- Agencies handling tickets for client sites
- You want to start free
Choose WPChat if…
- Sites that take sales or support questions on WhatsApp
- Agencies running chat for several client sites
- You want the lower starting price
Features
Fluent Support
- Shared ticket inbox
- Unlimited agents and tickets
- Auto agent assignment
- Workflows
- Saved replies
- Team performance reports
- Integrations and REST API
WPChat
- Multi-channel chat
- Agents
- FAQ answers
- Chat funnels
- Visibility controls
- Analytics
Pros and cons
Fluent Support
- Free version available on WordPress.org
- Unlimited tickets and agents in the feature set
- Rated 4.6 out of 5 on WordPress.org
- Integrations with 20+ tools and a REST API
- Lifetime license option is offered
- No money-back guarantee is stated on the pricing page
- Single Site License covers one domain only
- Some WordPress.org reviewers say the customer portal needs custom CSS to look modern
WPChat
- Supports WhatsApp, Messenger, Telegram and Instagram
- Agents included on every plan
- Visibility controls for chat buttons
- No free version
- Advanced analytics and chat funnels need the Plus plan
- Smart search tokens are capped by plan
Pricing plans
Fluent Support
Single Site LicenseStarts here
$90/year
1 domain sites
- 10 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
Agency License
$174/year
5 domains sites
- 50 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
50 Sites License
$279/year
50 domains sites
- 500 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
WPChat
BasicStarts here
$49/year
1 website sites
- WhatsApp, Messenger, Telegram and Instagram chat
- Up to 5 agents
- Up to 30 FAQs
Plus
$99/year
5 websites sites
- Up to 10 agents
- Chat funnels and advanced analytics
- Remove WPChat branding
Elite
$199/year
25 websites sites
- Unlimited agents and FAQs
- 50,000 smart search tokens
- Priority support
Fluent Support vs WPChat questions
Is Fluent Support better than WPChat?
They're evenly matched on the points we can measure. Pick by features and budget.
Which is cheaper, Fluent Support or WPChat?
Fluent Support starts at $90/year and WPChat starts at $49/year.
Can I get Fluent Support or WPChat cheaper on Black Friday?
Both are on our Black Friday tracker. Fluent Support was 40% off last year.
Both products
WPChat – WhatsApp, Messenger & Telegram Chat Plugin for WordPress
- Free version
- No
- Price
- From $49/year
- Category
- Other tools
Not announcedBlack Friday deal for WPChat