Fluent Support vs Sugar Calendar

Evenly matched on the points we can measure. Here's how they compare on price, features, ratings and deals.

At a glance

FeatureFluent SupportSugar Calendar
Our score8.2/10 (better)8.1/10
Starts at$90/year$49.50/year (better)
Free versionYesYes
Refund window–14 days
BillingSubscriptionSubscription
Active installs10K+10K+
Last Black Friday40% off–
CategoryOther toolsOther tools
VendorFluent SupportSugar Calendar
Black Friday 2026Not announcedNot announced

Which should you choose?

Choose Fluent Support if…

  • Small businesses running support from WordPress
  • Agencies handling tickets for client sites

Choose Sugar Calendar if…

  • Sites that sell event tickets
  • Clubs and small organizations running events
  • You want the lower starting price

Features

Fluent Support

  • Shared ticket inbox
  • Unlimited agents and tickets
  • Auto agent assignment
  • Workflows
  • Saved replies
  • Team performance reports
  • Integrations and REST API

Sugar Calendar

  • Recurring events
  • Ticket sales
  • Registration forms
  • Calendar blocks and widgets
  • Migration from The Events Calendar
  • Calendar feeds and sync

Pros and cons

Fluent Support

  • Free version available on WordPress.org
  • Unlimited tickets and agents in the feature set
  • Rated 4.6 out of 5 on WordPress.org
  • Integrations with 20+ tools and a REST API
  • Lifetime license option is offered
  • No money-back guarantee is stated on the pricing page
  • Single Site License covers one domain only
  • Some WordPress.org reviewers say the customer portal needs custom CSS to look modern

Sugar Calendar

  • Free version on WordPress.org
  • Sells tickets with Stripe or WooCommerce
  • One-click migration from The Events Calendar
  • 14-day money-back guarantee on all plans
  • Integration credits are capped at 1,000 to 5,000, depending on the plan
  • The Basic plan includes basic support only
  • Only annual subscriptions are offered

Pricing plans

Fluent Support

  • Single Site LicenseStarts here

    $90/year

    1 domain sites

    • 10 business email piping addresses
    • Unlimited email parsing
    • 1 year of updates and priority support
  • Agency License

    $174/year

    5 domains sites

    • 50 business email piping addresses
    • Unlimited email parsing
    • 1 year of updates and priority support
  • 50 Sites License

    $279/year

    50 domains sites

    • 500 business email piping addresses
    • Unlimited email parsing
    • 1 year of updates and priority support

Sugar Calendar

  • BasicStarts here

    $49.50/year

    1 site

    • 1,000 integration credits
    • Unlimited events, calendars and attendees
    • Basic support
  • Plus

    $99.50/year

    1 site

    • 2,000 integration credits
    • Premium addons
    • Premium support
  • Pro

    $199.50/year

    3 sites

    • 3,000 integration credits
    • Premium addons
    • Premium support

Fluent Support vs Sugar Calendar questions

Is Fluent Support better than Sugar Calendar?

They're evenly matched on the points we can measure. Pick by features and budget.

Which is cheaper, Fluent Support or Sugar Calendar?

Fluent Support starts at $90/year and Sugar Calendar starts at $49.50/year.

Can I get Fluent Support or Sugar Calendar cheaper on Black Friday?

Both are on our Black Friday tracker. Fluent Support was 40% off last year.

Both products

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