Fluent Support: Best Self-Hosted Helpdesk for Customer Support
- Free version
- Yes
- Price
- From $90/year
- Category
- Other tools
Not announcedBlack Friday deal for Fluent Support
Fluent Support vs ShapeKode
Evenly matched on the points we can measure. Here's how they compare on price, features, ratings and deals.
At a glance
| Feature | Fluent Support | ShapeKode |
|---|---|---|
| Our score | 8.2/10 | Not rated |
| Starts at | $90/year | See website |
| Free version | Yes | – |
| Refund window | – | 30 days |
| Billing | Subscription | Not listed |
| Active installs | 10K+ | – |
| Last Black Friday | 40% off | – |
| Category | Other tools | Other tools |
| Vendor | Fluent Support | ShapeKode |
| Black Friday 2026 | Not announced | Not announced |
Which should you choose?
Choose Fluent Support if…
- Small businesses running support from WordPress
- Agencies handling tickets for client sites
- You want to start free
Choose ShapeKode if…
- WordPress developers and agencies
- WooCommerce store owners
Features
Fluent Support
- Shared ticket inbox
- Unlimited agents and tickets
- Auto agent assignment
- Workflows
- Saved replies
- Team performance reports
- Integrations and REST API
ShapeKode
- ShapeTranslate
- ShapeBlock
- Smart Product Tables
Pros and cons
Fluent Support
- Free version available on WordPress.org
- Unlimited tickets and agents in the feature set
- Rated 4.6 out of 5 on WordPress.org
- Integrations with 20+ tools and a REST API
- Lifetime license option is offered
- No money-back guarantee is stated on the pricing page
- Single Site License covers one domain only
- Some WordPress.org reviewers say the customer portal needs custom CSS to look modern
ShapeKode
- Several WordPress tools under one brand
- Money-back guarantee listed on the site
- Built for WordPress workflows
- Pricing is not published on the homepage
- ShapeSlider and OptionForge are listed as coming soon
Pricing plans
Fluent Support
Single Site LicenseStarts here
$90/year
1 domain sites
- 10 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
Agency License
$174/year
5 domains sites
- 50 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
50 Sites License
$279/year
50 domains sites
- 500 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
ShapeKode
Plans not listed. See ShapeKode pricing
Fluent Support vs ShapeKode questions
Is Fluent Support better than ShapeKode?
They're evenly matched on the points we can measure. Pick by features and budget.
Which is cheaper, Fluent Support or ShapeKode?
Fluent Support starts at $90/year and ShapeKode starts at See website.
Can I get Fluent Support or ShapeKode cheaper on Black Friday?
Both are on our Black Friday tracker. Fluent Support was 40% off last year.
Both products
Exclusive Marketplace for WordPress
- Free version
- –
- Price
- See site
- Category
- Other tools
Not announcedBlack Friday deal for ShapeKode