Fluent Support: Best Self-Hosted Helpdesk for Customer Support
- Free version
- Yes
- Price
- From $90/year
- Category
- Other tools
Not announcedBlack Friday deal for Fluent Support
Fluent Support vs Trafft
Evenly matched on the points we can measure. Here's how they compare on price, features, ratings and deals.
At a glance
| Feature | Fluent Support | Trafft |
|---|---|---|
| Our score | 8.2/10 | Not rated |
| Starts at | $90/year | $7.99/month |
| Free version | Yes | Yes |
| Refund window | – | 30 days |
| Billing | Subscription | Free + paid plans |
| Active installs | 10K+ | – |
| Last Black Friday | 40% off | – |
| Category | Other tools | Other tools |
| Vendor | Fluent Support | Melograno Ventures |
| Black Friday 2026 | Not announced | Not announced |
Which should you choose?
Choose Fluent Support if…
- Small businesses running support from WordPress
- Agencies handling tickets for client sites
Choose Trafft if…
- Solo professionals and small service teams
- Businesses taking deposits for appointments
Features
Fluent Support
- Shared ticket inbox
- Unlimited agents and tickets
- Auto agent assignment
- Workflows
- Saved replies
- Team performance reports
- Integrations and REST API
Trafft
- Booking website
- Calendar sync
- Deposit and online payments
- Automated notifications
- Group and recurring bookings
- Team management
Pros and cons
Fluent Support
- Free version available on WordPress.org
- Unlimited tickets and agents in the feature set
- Rated 4.6 out of 5 on WordPress.org
- Integrations with 20+ tools and a REST API
- Lifetime license option is offered
- No money-back guarantee is stated on the pricing page
- Single Site License covers one domain only
- Some WordPress.org reviewers say the customer portal needs custom CSS to look modern
Trafft
- Free plan with up to 100 appointments per month
- Syncs with Google, Outlook and Apple calendars
- Supports Stripe, PayPal, Square and Mollie
- 30-day money-back guarantee
- Free plan covers one user and one location
- SMS notifications need credits bought separately on lower plans
- Extra users are charged per user on top of the plan price
Pricing plans
Fluent Support
Single Site LicenseStarts here
$90/year
1 domain sites
- 10 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
Agency License
$174/year
5 domains sites
- 50 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
50 Sites License
$279/year
50 domains sites
- 500 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
Trafft
Free
Free
1 user sites
- 100 appointments per month
- 1 location
- Free forever
MiniStarts here
$7.99/month
3 users sites
- Unlimited appointments
- 3 locations
- SMS credits sold separately
Growth
Custom
5 users sites
- Unlimited appointments
- 5 locations
- SMS credits sold separately
Fluent Support vs Trafft questions
Is Fluent Support better than Trafft?
They're evenly matched on the points we can measure. Pick by features and budget.
Which is cheaper, Fluent Support or Trafft?
Fluent Support starts at $90/year and Trafft starts at $7.99/month.
Can I get Fluent Support or Trafft cheaper on Black Friday?
Both are on our Black Friday tracker. Fluent Support was 40% off last year.
Both products
Trafft is free booking software that gives your business a booking website, 24/7 online appointment scheduling, automated reminders and online payments in one place.
- Free version
- Yes
- Price
- From $7.99/month
- Category
- Other tools
Not announcedBlack Friday deal for Trafft