Fluent Support: Best Self-Hosted Helpdesk for Customer Support
- Free version
- Yes
- Price
- From $90/year
- Category
- Other tools
Not announcedBlack Friday deal for Fluent Support
Fluent Support vs Toolset
Evenly matched on the points we can measure. Here's how they compare on price, features, ratings and deals.
At a glance
| Feature | Fluent Support | Toolset |
|---|---|---|
| Our score | 8.2/10 | Not rated |
| Starts at | $90/year | €69/year (better) |
| Free version | Yes (better) | No |
| Refund window | – | 30 days |
| Billing | Subscription | Subscription |
| Active installs | 10K+ | – |
| Last Black Friday | 40% off | – |
| Category | Other tools | Other tools |
| Vendor | Fluent Support | – |
| Black Friday 2026 | Not announced | Not announced |
Which should you choose?
Choose Fluent Support if…
- Small businesses running support from WordPress
- Agencies handling tickets for client sites
- You want to start free
Choose Toolset if…
- Developers and agencies building custom WordPress sites
- Site builders creating custom post types and fields
- You want the lower starting price
Features
Fluent Support
- Shared ticket inbox
- Unlimited agents and tickets
- Auto agent assignment
- Workflows
- Saved replies
- Team performance reports
- Integrations and REST API
Toolset
- Custom post types
- Custom fields
- Custom templates and archives
- Forms builder
- Access control
- WooCommerce integration
Pros and cons
Fluent Support
- Free version available on WordPress.org
- Unlimited tickets and agents in the feature set
- Rated 4.6 out of 5 on WordPress.org
- Integrations with 20+ tools and a REST API
- Lifetime license option is offered
- No money-back guarantee is stated on the pricing page
- Single Site License covers one domain only
- Some WordPress.org reviewers say the customer portal needs custom CSS to look modern
Toolset
- Visual tools for custom post types and fields
- Unlimited-site license available
- 30-day money-back guarantee
- Updates and support last one year and then need renewal
- No free version is offered
Pricing plans
Fluent Support
Single Site LicenseStarts here
$90/year
1 domain sites
- 10 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
Agency License
$174/year
5 domains sites
- 50 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
50 Sites License
$279/year
50 domains sites
- 500 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
Toolset
1 SiteStarts here
€69/year
1 website sites
- One year of updates and support
- Renewal €51 per year
3 Sites
€149/year
3 websites sites
- One year of updates and support
- Renewal €111 per year
Unlimited Sites
€299/year
Unlimited sites
- One year of updates and support
- Renewal €224 per year
Fluent Support vs Toolset questions
Is Fluent Support better than Toolset?
They're evenly matched on the points we can measure. Pick by features and budget.
Which is cheaper, Fluent Support or Toolset?
Fluent Support starts at $90/year and Toolset starts at €69/year.
Can I get Fluent Support or Toolset cheaper on Black Friday?
Both are on our Black Friday tracker. Fluent Support was 40% off last year.
Both products
Toolset is a set of plugins for building custom post types, custom fields, forms, access control and templates in WordPress without coding.
- Free version
- No
- Price
- From €69/year
- Category
- Other tools
Not announcedBlack Friday deal for Toolset