Fluent Support: Best Self-Hosted Helpdesk for Customer Support
- Free version
- Yes
- Price
- From $90/year
- Category
- Other tools
Not announcedBlack Friday deal for Fluent Support
Fluent Support vs Simple History Premium
Simple History Premium wins 2 of the 2 points we can measure. Here's how they compare on price, features, ratings and deals.
At a glance
| Feature | Fluent Support | Simple History Premium |
|---|---|---|
| Our score | 8.2/10 | 8.8/10 (better) |
| Starts at | $90/year | See website |
| Free version | Yes | Yes |
| Refund window | – | – |
| Billing | Subscription | Not listed |
| Active installs | 10K+ | 300K+ (better) |
| Last Black Friday | 40% off | – |
| Category | Other tools | Other tools |
| Vendor | Fluent Support | Simple History Premium |
| Black Friday 2026 | Not announced | Not announced |
Which should you choose?
Choose Fluent Support if…
- Small businesses running support from WordPress
- Agencies handling tickets for client sites
Choose Simple History Premium if…
- Agencies monitoring client sites
- WooCommerce store owners who need order and product change logs
Features
Fluent Support
- Shared ticket inbox
- Unlimited agents and tickets
- Auto agent assignment
- Workflows
- Saved replies
- Team performance reports
- Integrations and REST API
Simple History Premium
- Stats and summaries page
- Export events
- Log retention control
- Stealth mode
- WooCommerce logger
- Debug and monitor tools
Pros and cons
Fluent Support
- Free version available on WordPress.org
- Unlimited tickets and agents in the feature set
- Rated 4.6 out of 5 on WordPress.org
- Integrations with 20+ tools and a REST API
- Lifetime license option is offered
- No money-back guarantee is stated on the pricing page
- Single Site License covers one domain only
- Some WordPress.org reviewers say the customer portal needs custom CSS to look modern
Simple History Premium
- Core plugin is free on WordPress.org
- Add-ons are optional and listed separately
- Logs changes to WooCommerce orders, products and coupons
- Exports the log to JSON, CSV and HTML
- Premium prices are not shown on the add-ons page
- Premium features are split across several add-ons
Pricing plans
Fluent Support
Single Site LicenseStarts here
$90/year
1 domain sites
- 10 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
Agency License
$174/year
5 domains sites
- 50 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
50 Sites License
$279/year
50 domains sites
- 500 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
Simple History Premium
Plans not listed. See Simple History Premium pricing
Fluent Support vs Simple History Premium questions
Is Fluent Support better than Simple History Premium?
On our comparison Simple History Premium comes out ahead on 2 of 2 measurable points. The right pick still depends on what you build.
Which is cheaper, Fluent Support or Simple History Premium?
Fluent Support starts at $90/year and Simple History Premium starts at See website.
Can I get Fluent Support or Simple History Premium cheaper on Black Friday?
Both are on our Black Friday tracker. Fluent Support was 40% off last year.
Both products
WP activity log for what matters – Simple History
- Free version
- Yes
- Price
- See site
- Category
- Other tools
Not announcedBlack Friday deal for Simple History Premium