Fluent Support: Best Self-Hosted Helpdesk for Customer Support
- Free version
- Yes
- Price
- From $90/year
- Category
- Other tools
Not announcedBlack Friday deal for Fluent Support
Fluent Support vs Relevanssi Premium
Relevanssi Premium wins 2 of the 3 points we can measure. Here's how they compare on price, features, ratings and deals.
At a glance
| Feature | Fluent Support | Relevanssi Premium |
|---|---|---|
| Our score | 8.2/10 | 8.7/10 (better) |
| Starts at | $90/year (better) | €100/year |
| Free version | Yes | Yes |
| Refund window | – | 30 days |
| Billing | Subscription | Subscription |
| Active installs | 10K+ | 100K+ (better) |
| Last Black Friday | 40% off | – |
| Category | Other tools | Other tools |
| Vendor | Fluent Support | Relevanssi |
| Black Friday 2026 | Not announced | Not announced |
Which should you choose?
Choose Fluent Support if…
- Small businesses running support from WordPress
- Agencies handling tickets for client sites
- You want the lower starting price
Choose Relevanssi Premium if…
- Content-heavy sites with weak native search
- Sites needing pinned or weighted search results
Features
Fluent Support
- Shared ticket inbox
- Unlimited agents and tickets
- Auto agent assignment
- Workflows
- Saved replies
- Team performance reports
- Integrations and REST API
Relevanssi Premium
- Document content search
- Advanced relevance controls
- Pinned results
- Cross-site search
- Related posts
- Settings export and import
Pros and cons
Fluent Support
- Free version available on WordPress.org
- Unlimited tickets and agents in the feature set
- Rated 4.6 out of 5 on WordPress.org
- Integrations with 20+ tools and a REST API
- Lifetime license option is offered
- No money-back guarantee is stated on the pricing page
- Single Site License covers one domain only
- Some WordPress.org reviewers say the customer portal needs custom CSS to look modern
Relevanssi Premium
- Free version on WordPress.org
- Unlimited sites on both plans
- 30-day money-back guarantee
- Official prices are listed in euros
- Permanent license costs €335
Pricing plans
Fluent Support
Single Site LicenseStarts here
$90/year
1 domain sites
- 10 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
Agency License
$174/year
5 domains sites
- 50 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
50 Sites License
$279/year
50 domains sites
- 500 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
Relevanssi Premium
AnnualStarts here
€100/year
Unlimited sites
- Unlimited sites
Permanent
€335 lifetime
Unlimited sites
- Unlimited sites
- One-time payment
Fluent Support vs Relevanssi Premium questions
Is Fluent Support better than Relevanssi Premium?
On our comparison Relevanssi Premium comes out ahead on 2 of 3 measurable points. The right pick still depends on what you build.
Which is cheaper, Fluent Support or Relevanssi Premium?
Fluent Support starts at $90/year and Relevanssi Premium starts at €100/year.
Can I get Fluent Support or Relevanssi Premium cheaper on Black Friday?
Both are on our Black Friday tracker. Fluent Support was 40% off last year.
Both products
Relevanssi Premium replaces the default WordPress search with a more relevant search engine.
- Free version
- Yes
- Price
- From €100/year
- Category
- Other tools
Not announcedBlack Friday deal for Relevanssi Premium
