Fluent Support: Best Self-Hosted Helpdesk for Customer Support
- Free version
- Yes
- Price
- From $90/year
- Category
- Other tools
Not announcedBlack Friday deal for Fluent Support
Fluent Support vs Polylang Pro
Polylang Pro wins 2 of the 3 points we can measure. Here's how they compare on price, features, ratings and deals.
At a glance
| Feature | Fluent Support | Polylang Pro |
|---|---|---|
| Our score | 8.2/10 | 8.3/10 (better) |
| Starts at | $90/year (better) | €99/year |
| Free version | Yes | Yes |
| Refund window | – | 30 days |
| Billing | Subscription | Free + paid plans |
| Active installs | 10K+ | 900K+ (better) |
| Last Black Friday | 40% off | – |
| Category | Other tools | Other tools |
| Vendor | Fluent Support | – |
| Black Friday 2026 | Not announced | Not announced |
Which should you choose?
Choose Fluent Support if…
- Small businesses running support from WordPress
- Agencies handling tickets for client sites
- You want the lower starting price
Choose Polylang Pro if…
- Site owners running multilingual sites
- Agencies translating WooCommerce stores for clients
Features
Fluent Support
- Shared ticket inbox
- Unlimited agents and tickets
- Auto agent assignment
- Workflows
- Saved replies
- Team performance reports
- Integrations and REST API
Polylang Pro
- Translate content types
- Translate menus and widgets
- Custom post types
- WooCommerce translation
- Synchronized content
- XLIFF import and export
Pros and cons
Fluent Support
- Free version available on WordPress.org
- Unlimited tickets and agents in the feature set
- Rated 4.6 out of 5 on WordPress.org
- Integrations with 20+ tools and a REST API
- Lifetime license option is offered
- No money-back guarantee is stated on the pricing page
- Single Site License covers one domain only
- Some WordPress.org reviewers say the customer portal needs custom CSS to look modern
Polylang Pro
- Free version available on WordPress.org
- Premium support and updates included in Pro
- Supports custom post types and taxonomies
- Pro and add-ons are priced in euros
- Updates and premium support need annual renewal
Pricing plans
Fluent Support
Single Site LicenseStarts here
$90/year
1 domain sites
- 10 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
Agency License
$174/year
5 domains sites
- 50 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
50 Sites License
$279/year
50 domains sites
- 500 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
Polylang Pro
Polylang ProStarts here
€99/year
several sites sites
- One year of updates and premium support
- License options for several sites
- 50% renewal discount
Polylang for WooCommerceStarts here
€99/year
several sites sites
- One year of updates and premium support
- License options for several sites
- 50% renewal discount
Polylang Business Pack
€139/year
several sites sites
- One year of updates and premium support
- License options for several sites
- 50% renewal discount
Fluent Support vs Polylang Pro questions
Is Fluent Support better than Polylang Pro?
On our comparison Polylang Pro comes out ahead on 2 of 3 measurable points. The right pick still depends on what you build.
Which is cheaper, Fluent Support or Polylang Pro?
Fluent Support starts at $90/year and Polylang Pro starts at €99/year.
Can I get Fluent Support or Polylang Pro cheaper on Black Friday?
Both are on our Black Friday tracker. Fluent Support was 40% off last year.
Both products
Polylang Pro adds premium support, updates and extra features to the free Polylang plugin for multilingual WordPress sites.
- Free version
- Yes
- Price
- From €99/year
- Category
- Other tools
Not announcedBlack Friday deal for Polylang Pro