Fluent Support: Best Self-Hosted Helpdesk for Customer Support
- Free version
- Yes
- Price
- From $90/year
- Category
- Other tools
Not announcedBlack Friday deal for Fluent Support
Fluent Support vs Novashare
Fluent Support wins 2 of the 3 points we can measure. Here's how they compare on price, features, ratings and deals.
At a glance
| Feature | Fluent Support | Novashare |
|---|---|---|
| Our score | 8.2/10 (better) | 7/10 |
| Starts at | $90/year | $19.95/year (better) |
| Free version | Yes (better) | No |
| Refund window | – | 30 days |
| Billing | Subscription | Subscription |
| Active installs | 10K+ | – |
| Last Black Friday | 40% off | – |
| Category | Other tools | Other tools |
| Vendor | Fluent Support | Novashare |
| Black Friday 2026 | Not announced | Not announced |
Which should you choose?
Choose Fluent Support if…
- Small businesses running support from WordPress
- Agencies handling tickets for client sites
- You want to start free
Choose Novashare if…
- Blogs and content sites that want fast social share buttons
- Sites that care about Core Web Vitals
- You want the lower starting price
Features
Fluent Support
- Shared ticket inbox
- Unlimited agents and tickets
- Auto agent assignment
- Workflows
- Saved replies
- Team performance reports
- Integrations and REST API
Novashare
- Lightweight front end
- Share counts
- Block editor blocks
- Device breakpoints
- Simple settings
- Developer support
Pros and cons
Fluent Support
- Free version available on WordPress.org
- Unlimited tickets and agents in the feature set
- Rated 4.6 out of 5 on WordPress.org
- Integrations with 20+ tools and a REST API
- Lifetime license option is offered
- No money-back guarantee is stated on the pricing page
- Single Site License covers one domain only
- Some WordPress.org reviewers say the customer portal needs custom CSS to look modern
Novashare
- Very small front-end footprint, per the vendor
- Settings use the standard WordPress admin interface
- Multisite support on the unlimited plan
- No free version is listed; the plugin is premium only
- Only one Trustpilot review is listed for the vendor, so ratings are thin
- Yearly license with premium support and updates for one year
Pricing plans
Fluent Support
Single Site LicenseStarts here
$90/year
1 domain sites
- 10 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
Agency License
$174/year
5 domains sites
- 50 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
50 Sites License
$279/year
50 domains sites
- 500 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
Novashare
1 Site (Personal)Starts here
$19.95/year
1 site sites
- 1 year premium support and updates
- 30-day money-back guarantee
3 Sites (Business)
$49.95/year
3 sites sites
- 1 year premium support and updates
- 30-day money-back guarantee
Unlimited Sites
$99.95/year
Unlimited sites
- 1 year premium support and updates
- Multisite support
- 30-day money-back guarantee
Fluent Support vs Novashare questions
Is Fluent Support better than Novashare?
On our comparison Fluent Support comes out ahead on 2 of 3 measurable points. The right pick still depends on what you build.
Which is cheaper, Fluent Support or Novashare?
Fluent Support starts at $90/year and Novashare starts at $19.95/year.
Can I get Fluent Support or Novashare cheaper on Black Friday?
Both are on our Black Friday tracker. Fluent Support was 40% off last year.
Both products
A fast and lightweight social sharing plugin for WordPress
- Free version
- No
- Price
- From $19.95/year
- Category
- Other tools
Not announcedBlack Friday deal for Novashare