Fluent Support: Best Self-Hosted Helpdesk for Customer Support
- Free version
- Yes
- Price
- From $90/year
- Category
- Other tools
Not announcedBlack Friday deal for Fluent Support
Fluent Support vs GiveWP
Fluent Support wins 2 of the 3 points we can measure. Here's how they compare on price, features, ratings and deals.
At a glance
| Feature | Fluent Support | GiveWP |
|---|---|---|
| Our score | 8.2/10 (better) | 7.4/10 |
| Starts at | $90/year (better) | $350/year |
| Free version | Yes | Yes |
| Refund window | – | – |
| Billing | Subscription | Subscription |
| Active installs | 10K+ | 100K+ (better) |
| Last Black Friday | 40% off | – |
| Category | Other tools | Other tools |
| Vendor | Fluent Support | Liquid Web |
| Black Friday 2026 | Not announced | Not announced |
Which should you choose?
Choose Fluent Support if…
- Small businesses running support from WordPress
- Agencies handling tickets for client sites
- You want the lower starting price
Choose GiveWP if…
- Nonprofits and charities taking donations on WordPress
- Organizations running peer-to-peer fundraising
Features
Fluent Support
- Shared ticket inbox
- Unlimited agents and tickets
- Auto agent assignment
- Workflows
- Saved replies
- Team performance reports
- Integrations and REST API
GiveWP
- Donation forms
- Recurring giving
- Peer-to-peer fundraising
- Tax-compliant receipts
- Donor management
- Campaign goals
- Mobile giving
Pros and cons
Fluent Support
- Free version available on WordPress.org
- Unlimited tickets and agents in the feature set
- Rated 4.6 out of 5 on WordPress.org
- Integrations with 20+ tools and a REST API
- Lifetime license option is offered
- No money-back guarantee is stated on the pricing page
- Single Site License covers one domain only
- Some WordPress.org reviewers say the customer portal needs custom CSS to look modern
GiveWP
- Core plugin is free on WordPress.org
- Recurring giving with donor self-service
- Peer-to-peer campaigns and receipts are built in
- The official page sells paid plans only as a bundle with LearnDash, The Events Calendar and Kadence
- The lowest paid price is $350 per year for one site
- Standalone paid plan prices were not listed on the official page
Pricing plans
Fluent Support
Single Site LicenseStarts here
$90/year
1 domain sites
- 10 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
Agency License
$174/year
5 domains sites
- 50 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
50 Sites License
$279/year
50 domains sites
- 500 business email piping addresses
- Unlimited email parsing
- 1 year of updates and priority support
GiveWP
1 siteStarts here
$350/year
1 site
- Bundle with The Events Calendar, Give, LearnDash and Kadence
10 sites
$599/year
10 sites
- Bundle with The Events Calendar, Give, LearnDash and Kadence
25 sites
$799/year
25 sites
- Bundle with The Events Calendar, Give, LearnDash and Kadence
What Reddit says
Fluent Support
Not enough Reddit discussion yet.
GiveWP
One site owner reports that a legacy GiveWP licence became invalid during the Liquid Web merge, that support was poor, and that a test donation stuck in processing. A security post describes a maximum-severity flaw (CVE-2024-8352) in versions up to 3.14.1.
Fluent Support vs GiveWP questions
Is Fluent Support better than GiveWP?
On our comparison Fluent Support comes out ahead on 2 of 3 measurable points. The right pick still depends on what you build.
Which is cheaper, Fluent Support or GiveWP?
Fluent Support starts at $90/year and GiveWP starts at $350/year.
Can I get Fluent Support or GiveWP cheaper on Black Friday?
Both are on our Black Friday tracker. Fluent Support was 40% off last year.
Both products
GiveWP is a WordPress donation plugin for accepting one-time and recurring donations, running peer-to-peer campaigns and sending tax-compliant receipts.
- Free version
- Yes
- Price
- From $350/year
- Category
- Other tools
Not announcedBlack Friday deal for GiveWP