Cool Timeline vs Fluent Support

Cool Timeline wins 3 of the 3 points we can measure. Here's how they compare on price, features, ratings and deals.

At a glance

FeatureCool TimelineFluent Support
Our score8.5/10 (better)8.2/10
Starts at$19/year (better)$90/year
Free versionYesYes
Refund window14 days–
BillingFree + paid plansSubscription
Active installs20K+ (better)10K+
Last Black Friday–40% off
CategoryOther toolsOther tools
VendorCool TimelineFluent Support
Black Friday 2026Not announcedNot announced

Which should you choose?

Choose Cool Timeline if…

  • Sites showing company history or event timelines
  • Elementor, Gutenberg or Divi users
  • You want the lower starting price

Choose Fluent Support if…

  • Small businesses running support from WordPress
  • Agencies handling tickets for client sites

Features

Cool Timeline

  • Vertical and horizontal timelines
  • Page builder support
  • Classic post-type timeline
  • Pre-made templates
  • Image and multimedia support
  • Story icons

Fluent Support

  • Shared ticket inbox
  • Unlimited agents and tickets
  • Auto agent assignment
  • Workflows
  • Saved replies
  • Team performance reports
  • Integrations and REST API

Pros and cons

Cool Timeline

  • Free version on WordPress.org
  • Works with Elementor, Gutenberg, Divi and shortcodes
  • Lifetime licences are offered
  • 14-day money-back guarantee
  • Premium features need a paid licence
  • Each licence covers one website
  • Premium support applies to paid licences only

Fluent Support

  • Free version available on WordPress.org
  • Unlimited tickets and agents in the feature set
  • Rated 4.6 out of 5 on WordPress.org
  • Integrations with 20+ tools and a REST API
  • Lifetime license option is offered
  • No money-back guarantee is stated on the pricing page
  • Single Site License covers one domain only
  • Some WordPress.org reviewers say the customer portal needs custom CSS to look modern

Pricing plans

Cool Timeline

  • Timeline Block ProStarts here

    $19/year

    1 website sites

    • Lifetime option at $59
    • 1 year of updates and support
  • Timeline Module for DiviStarts here

    $19/year

    1 website sites

    • Lifetime option at $59
    • 1 year of updates and support
  • Cool Timeline Pro

    $29/year

    1 website sites

    • Lifetime option at $69
    • 1 year of premium support

Fluent Support

  • Single Site LicenseStarts here

    $90/year

    1 domain sites

    • 10 business email piping addresses
    • Unlimited email parsing
    • 1 year of updates and priority support
  • Agency License

    $174/year

    5 domains sites

    • 50 business email piping addresses
    • Unlimited email parsing
    • 1 year of updates and priority support
  • 50 Sites License

    $279/year

    50 domains sites

    • 500 business email piping addresses
    • Unlimited email parsing
    • 1 year of updates and priority support

Cool Timeline vs Fluent Support questions

Is Cool Timeline better than Fluent Support?

On our comparison Cool Timeline comes out ahead on 3 of 3 measurable points. The right pick still depends on what you build.

Which is cheaper, Cool Timeline or Fluent Support?

Cool Timeline starts at $19/year and Fluent Support starts at $90/year.

Can I get Cool Timeline or Fluent Support cheaper on Black Friday?

Both are on our Black Friday tracker. Fluent Support was 40% off last year.

Both products

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