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Hive Support

Hive Support I AI-Powered WordPress Help Desk Plugin

7.7/10Visit website (opens in a new tab)

AI Powered Help Desk Plugin for WordPress with Live Chat & Chatbot. Hive Support is a self-hosted AI help desk plugin for WordPress. Manage tickets, live chat, and AI chatbot — all inside your WordPress site.

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Who it's for

Businesses needing bookings, events, hosting or multi-product bundles

  • Small and mid-size WordPress sites with support tickets
  • WooCommerce stores that need order-linked support

Best Hive Support features

  • Help desk tickets

    Manage customer support tickets inside WordPress.

  • AI auto-replies

    Auto-reply to tickets and suggest replies for agents, using OpenAI.

  • AI chatbot

    Answer visitor questions with a chatbot trained on your own documentation.

  • Workflow automation

    Automate ticket assignment, email notifications and ticket closing.

  • Purchase history

    Sync customer purchase history from WooCommerce and Easy Digital Downloads.

  • Multi-channel messaging

    Receive and reply through WhatsApp, Slack, Telegram and Discord.

Hive Support pricing

All plans and prices

  • PersonalStarts here

    $59/year

    1 site

    • Unlimited tickets
    • Billed annually

  • Professional

    $89/year

    5 sites

    • Unlimited tickets
    • Billed annually

  • Business

    $149/year

    100 sites

    • Unlimited tickets
    • Billed annually

Our verdict

Read the full review
7.7/10
  • Ticket plans include unlimited tickets
  • Built-in AI auto-replies and an AI chatbot
  • Integrates with WooCommerce and Easy Digital Downloads
  • No free plan on the pricing page
  • AI features depend on OpenAI

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