Hive Support I AI-Powered WordPress Help Desk Plugin
- Free version
- Yes
- Price
- From $59/year
- Category
- Other tools
Not announcedBlack Friday deal for Hive Support
Hive Support vs ShapeKode
ShapeKode wins 1 of the 1 points we can measure. Here's how they compare on price, features, ratings and deals.
At a glance
| Feature | Hive Support | ShapeKode |
|---|---|---|
| Our score | 7.7/10 | Not rated |
| Starts at | $59/year | See website |
| Free version | Yes | – |
| Refund window | 14 days | 30 days (better) |
| Billing | Subscription | Not listed |
| Active installs | 30+ | – |
| Last Black Friday | – | – |
| Category | Other tools | Other tools |
| Vendor | Hive Support | ShapeKode |
| Black Friday 2026 | Not announced | Not announced |
Which should you choose?
Choose Hive Support if…
- Small and mid-size WordPress sites with support tickets
- WooCommerce stores that need order-linked support
- You want to start free
Choose ShapeKode if…
- WordPress developers and agencies
- WooCommerce store owners
Features
Hive Support
- Help desk tickets
- AI auto-replies
- AI chatbot
- Workflow automation
- Purchase history
- Multi-channel messaging
ShapeKode
- ShapeTranslate
- ShapeBlock
- Smart Product Tables
Pros and cons
Hive Support
- Ticket plans include unlimited tickets
- Built-in AI auto-replies and an AI chatbot
- Integrates with WooCommerce and Easy Digital Downloads
- No free plan on the pricing page
- AI features depend on OpenAI
ShapeKode
- Several WordPress tools under one brand
- Money-back guarantee listed on the site
- Built for WordPress workflows
- Pricing is not published on the homepage
- ShapeSlider and OptionForge are listed as coming soon
Pricing plans
Hive Support
PersonalStarts here
$59/year
1 site
- Unlimited tickets
- Billed annually
Professional
$89/year
5 sites
- Unlimited tickets
- Billed annually
Business
$149/year
100 sites
- Unlimited tickets
- Billed annually
ShapeKode
Plans not listed. See ShapeKode pricing
Hive Support vs ShapeKode questions
Is Hive Support better than ShapeKode?
On our comparison ShapeKode comes out ahead on 1 of 1 measurable points. The right pick still depends on what you build.
Which is cheaper, Hive Support or ShapeKode?
Hive Support starts at $59/year and ShapeKode starts at See website.
Can I get Hive Support or ShapeKode cheaper on Black Friday?
Both are on our Black Friday tracker. We'll add each discount the moment it goes live.
Both products
Exclusive Marketplace for WordPress
- Free version
- –
- Price
- See site
- Category
- Other tools
Not announcedBlack Friday deal for ShapeKode