Hive Support I AI-Powered WordPress Help Desk Plugin
- Free version
- Yes
- Price
- From $59/year
- Category
- Other tools
Not announcedBlack Friday deal for Hive Support
Hive Support vs WPChat
Evenly matched on the points we can measure. Here's how they compare on price, features, ratings and deals.
At a glance
| Feature | Hive Support | WPChat |
|---|---|---|
| Our score | 7.7/10 | Not rated |
| Starts at | $59/year | $49/year (better) |
| Free version | Yes (better) | No |
| Refund window | 14 days | 14 days |
| Billing | Subscription | Subscription |
| Active installs | 30+ | – |
| Last Black Friday | – | – |
| Category | Other tools | Other tools |
| Vendor | Hive Support | WPChat |
| Black Friday 2026 | Not announced | Not announced |
Which should you choose?
Choose Hive Support if…
- Small and mid-size WordPress sites with support tickets
- WooCommerce stores that need order-linked support
- You want to start free
Choose WPChat if…
- Sites that take sales or support questions on WhatsApp
- Agencies running chat for several client sites
- You want the lower starting price
Features
Hive Support
- Help desk tickets
- AI auto-replies
- AI chatbot
- Workflow automation
- Purchase history
- Multi-channel messaging
WPChat
- Multi-channel chat
- Agents
- FAQ answers
- Chat funnels
- Visibility controls
- Analytics
Pros and cons
Hive Support
- Ticket plans include unlimited tickets
- Built-in AI auto-replies and an AI chatbot
- Integrates with WooCommerce and Easy Digital Downloads
- No free plan on the pricing page
- AI features depend on OpenAI
WPChat
- Supports WhatsApp, Messenger, Telegram and Instagram
- Agents included on every plan
- Visibility controls for chat buttons
- No free version
- Advanced analytics and chat funnels need the Plus plan
- Smart search tokens are capped by plan
Pricing plans
Hive Support
PersonalStarts here
$59/year
1 site
- Unlimited tickets
- Billed annually
Professional
$89/year
5 sites
- Unlimited tickets
- Billed annually
Business
$149/year
100 sites
- Unlimited tickets
- Billed annually
WPChat
BasicStarts here
$49/year
1 website sites
- WhatsApp, Messenger, Telegram and Instagram chat
- Up to 5 agents
- Up to 30 FAQs
Plus
$99/year
5 websites sites
- Up to 10 agents
- Chat funnels and advanced analytics
- Remove WPChat branding
Elite
$199/year
25 websites sites
- Unlimited agents and FAQs
- 50,000 smart search tokens
- Priority support
Hive Support vs WPChat questions
Is Hive Support better than WPChat?
They're evenly matched on the points we can measure. Pick by features and budget.
Which is cheaper, Hive Support or WPChat?
Hive Support starts at $59/year and WPChat starts at $49/year.
Can I get Hive Support or WPChat cheaper on Black Friday?
Both are on our Black Friday tracker. We'll add each discount the moment it goes live.
Both products
WPChat – WhatsApp, Messenger & Telegram Chat Plugin for WordPress
- Free version
- No
- Price
- From $49/year
- Category
- Other tools
Not announcedBlack Friday deal for WPChat