GTmetrix vs UserFeedback

UserFeedback wins 2 of the 2 points we can measure. Here's how they compare on price, features, ratings and deals.

At a glance

FeatureGTmetrixUserFeedback
Our score8.1/108.6/10 (better)
Starts at$4.99/month$49.50/year
Free versionNoYes (better)
Refund window14 days–
BillingFree + paid plansSubscription
Active installs–200K+
Last Black Friday––
CategoryAnalyticsAnalytics
VendorGtmetrixUserFeedback
Black Friday 2026Not announcedNot announced

Which should you choose?

Choose GTmetrix if…

  • Site owners checking page speed regularly
  • Agencies monitoring client sites

Choose UserFeedback if…

  • Site owners collecting visitor feedback
  • Agencies running surveys on client sites
  • You want to start free

Features

GTmetrix

  • Page speed tests
  • Monitoring
  • Test locations
  • Mobile testing
  • PDF reports
  • MCP server access

UserFeedback

  • Unlimited surveys and responses
  • NPS surveys and reports
  • Heatmaps
  • AI summaries
  • Targeting rules
  • Webhooks and integrations

Pros and cons

GTmetrix

  • Core Web Vitals and performance reports
  • Full PDF report export on every plan
  • Monitoring slots and test locations scale by plan
  • 14-day money-back guarantee
  • No free plan is listed
  • Team seats are only on the Expert plan
  • Hourly monitoring is not included in the Lite or Core plans

UserFeedback

  • Free Lite version on WordPress.org, rated 4.8 out of 5 from 309 reviews
  • Unlimited surveys and responses on every paid plan
  • Plans are billed per year with no lifetime option listed
  • Lite version has fewer question types and targeting options than Pro
  • Heatmaps and multisite support are only on the Elite plan
  • AI summaries and webhooks need the Pro plan or higher

Pricing plans

GTmetrix

  • LiteStarts here

    $4.99/month

    • 50 on-demand tests per month
    • 1 monitored slot
    • 5 test locations
  • Core

    $9.99/month

    • 150 on-demand tests per month
    • 3 monitored slots
    • 10 test locations
  • Advanced

    $24.99/month

    • Unlimited on-demand tests
    • Hourly monitoring
    • 28 test locations

UserFeedback

  • PlusStarts here

    $49.50/year

    1 site

    • All question types
    • Page-level targeting
    • Custom branding
  • Pro

    $99.50/year

    5 sites

    • AI summaries
    • Webhooks and Google Sheets
    • Priority support
  • Elite

    $149.50/year

    25 sites

    • Heatmaps
    • WordPress multisite support
    • Premium support

GTmetrix vs UserFeedback questions

Is GTmetrix better than UserFeedback?

On our comparison UserFeedback comes out ahead on 2 of 2 measurable points. The right pick still depends on what you build.

Which is cheaper, GTmetrix or UserFeedback?

GTmetrix starts at $4.99/month and UserFeedback starts at $49.50/year.

Can I get GTmetrix or UserFeedback cheaper on Black Friday?

Both are on our Black Friday tracker. We'll add each discount the moment it goes live.

Both products

GTmetrix

8.1/10

GTmetrix tests your AI-Built website and shows you exactly how to optimize for performance.

Free version
No
Price
From $4.99/month
Category
Analytics

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