The #1 Plugin for WordPress to Sell and Manage Digital Downloads
- Free version
- Yes
- Price
- From $138/year
- Category
- Analytics
Not announcedBlack Friday deal for Download Monitor
Download Monitor vs UserFeedback
UserFeedback wins 3 of the 3 points we can measure. Here's how they compare on price, features, ratings and deals.
At a glance
| Feature | Download Monitor | UserFeedback |
|---|---|---|
| Our score | 8.3/10 | 8.6/10 (better) |
| Starts at | $138/year | $49.50/year (better) |
| Free version | Yes | Yes |
| Refund window | 14 days | – |
| Billing | Subscription | Subscription |
| Active installs | 80K+ | 200K+ (better) |
| Last Black Friday | – | – |
| Category | Analytics | Analytics |
| Vendor | Download Monitor | UserFeedback |
| Black Friday 2026 | Not announced | Not announced |
Which should you choose?
Choose Download Monitor if…
- Sites that sell or gate PDF and file downloads
- Teams that need download statistics
Choose UserFeedback if…
- Site owners collecting visitor feedback
- Agencies running surveys on client sites
- You want the lower starting price
Features
Download Monitor
- Download tracking
- Access control
- Version management
- Email notifications
- Reports and analytics
- Shortcodes
UserFeedback
- Unlimited surveys and responses
- NPS surveys and reports
- Heatmaps
- AI summaries
- Targeting rules
- Webhooks and integrations
Pros and cons
Download Monitor
- Free version on WordPress.org
- 14-day money-back guarantee
- Download tracking and version control in one plugin
- Form locks and rule-based access need the Complete plan
- Annual plans renew automatically at the regular price
- A 2024 security review found vulnerabilities in the plugin
UserFeedback
- Free Lite version on WordPress.org, rated 4.8 out of 5 from 309 reviews
- Unlimited surveys and responses on every paid plan
- Plans are billed per year with no lifetime option listed
- Lite version has fewer question types and targeting options than Pro
- Heatmaps and multisite support are only on the Elite plan
- AI summaries and webhooks need the Pro plan or higher
Pricing plans
Download Monitor
BasicStarts here
$138/year
1 site sites
- Enhanced metrics
- Anti-spam and bot protection
- 1 year of support and updates
Popular
$258/year
3 sites sites
- Email notifications and CSV import and export
- Document library manager
- Amazon S3 and Google Drive hosting
Complete
$398/year
5 sites sites
- Rule-based access management
- Form locks for Gravity Forms, WPForms and Contact Form 7
- 1 year of priority support
UserFeedback
PlusStarts here
$49.50/year
1 site
- All question types
- Page-level targeting
- Custom branding
Pro
$99.50/year
5 sites
- AI summaries
- Webhooks and Google Sheets
- Priority support
Elite
$149.50/year
25 sites
- Heatmaps
- WordPress multisite support
- Premium support
Download Monitor vs UserFeedback questions
Is Download Monitor better than UserFeedback?
On our comparison UserFeedback comes out ahead on 3 of 3 measurable points. The right pick still depends on what you build.
Which is cheaper, Download Monitor or UserFeedback?
Download Monitor starts at $138/year and UserFeedback starts at $49.50/year.
Can I get Download Monitor or UserFeedback cheaper on Black Friday?
Both are on our Black Friday tracker. We'll add each discount the moment it goes live.
Both products
Collect Real Feedback From Your Website in Minutes
- Free version
- Yes
- Price
- From $49.50/year
- Category
- Analytics
Not announcedBlack Friday deal for UserFeedback