UserFeedback

Collect Real Feedback From Your Website in Minutes

UserFeedback is a WordPress user feedback plugin that helps you collect real feedback from your website with surveys, heatmaps, ratings, and reports.

Who it's for

Site owners who want traffic and performance stats inside WordPress

  • Site owners collecting visitor feedback
  • Agencies running surveys on client sites

Best UserFeedback features

  • Unlimited surveys and responses

    Creates and collects unlimited surveys and responses on paid plans.

  • NPS surveys and reports

    Runs Net Promoter Score surveys with sorted reporting.

  • Heatmaps

    Shows where visitors click and focus, on the Elite plan.

  • AI summaries

    Summarizes written feedback into key points, on the Pro plan and up.

  • Targeting rules

    Shows surveys by page, device, geography and schedule.

  • Webhooks and integrations

    Sends responses to Google Sheets and webhooks, on the Pro plan.

UserFeedback pricing

All plans and prices
  • PlusStarts here

    $49.50/year

    1 site

    • All question types
    • Page-level targeting
    • Custom branding
  • Pro

    $99.50/year

    5 sites

    • AI summaries
    • Webhooks and Google Sheets
    • Priority support
  • Elite

    $149.50/year

    25 sites

    • Heatmaps
    • WordPress multisite support
    • Premium support
8.6/10
  • Free Lite version on WordPress.org, rated 4.8 out of 5 from 309 reviews
  • Unlimited surveys and responses on every paid plan
  • Plans are billed per year with no lifetime option listed
  • Lite version has fewer question types and targeting options than Pro
  • Heatmaps and multisite support are only on the Elite plan

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