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JetpackReview and ratings

Jetpack is a free WordPress plugin with paid plans for security, backups and performance tools.

6.2/10Visit website (opens in a new tab)
6.2/10

Mixed: Jetpack scores 6.2 out of 10

Based on 2 sources, weighted by how many reviews each has. How we score

3M+ active installs on WordPress.org

Jetpack pros and cons

What's good

  • Free plan has no time limit
  • Paid plans bundle several tools
  • 14-day money-back guarantee on plans

What to watch

  • Renewal price is about double the first-year price
  • Plans are priced per month, billed yearly, after the promotional first year

What Reddit says about Jetpack

Reddit users are mostly negative about Jetpack, citing weak customer support, Jetpack Search charges that did not match their plan, and a view that it is one of the most disliked WordPress plugins. Several posts simply look for alternatives to its VideoPress, Carousel, or Search features.

Complaints

  • Poor customer support
  • Jetpack Search charges higher than the plan allowed
  • Widely seen as one of the most disliked plugins
  • VideoPress videos stopped playing

Who should buy Jetpack

  • Site owners who want security and backups from one vendor
  • Sites that need stats and performance tools in one plugin

Reader reviews

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