Add a customizable Messenger chat bubble and Messenger Chat Buttons into your WordPress site in minutes.
- Free version
- Yes
- Price
- From $29/year
- Category
- Admin & dev tools
Not announcedBlack Friday deal for Better Chat Support
Better Chat Support vs Multicollab
Better Chat Support wins 3 of the 3 points we can measure. Here's how they compare on price, features, ratings and deals.
At a glance
| Feature | Better Chat Support | Multicollab |
|---|---|---|
| Our score | 8/10 (better) | 7.2/10 |
| Starts at | $29/year (better) | $299/year |
| Free version | Yes | Yes |
| Refund window | 14 days | 14 days |
| Billing | Subscription | Free + paid plans |
| Active installs | 1K+ (better) | 300+ |
| Last Black Friday | 80% off | – |
| Category | Admin & dev tools | Admin & dev tools |
| Vendor | ThemeAtelier | Multicollab |
| Black Friday 2026 | Not announced | Not announced |
Which should you choose?
Choose Better Chat Support if…
- WooCommerce stores adding chat buttons to product pages
- Sites that want WhatsApp or Messenger chat on the page
- You want the lower starting price
Choose Multicollab if…
- Editorial teams that review drafts in WordPress
- Publishers with freelancers or outside stakeholders
Features
Better Chat Support
- Multiple chat channels
- Unlimited chat agents
- Agent availability
- Pre-filled messages
- WooCommerce integration
- Page targeting
- Device visibility
Multicollab
- Inline comments
- Team mentions
- Guest collaboration
- Custom permissions
- Activity reports
- Real-time editing and suggestions
Pros and cons
Better Chat Support
- Free version on WordPress.org
- Single, five-site and unlimited licences
- Lifetime licence option
- 14-day money-back guarantee
- Yearly plans include support and updates for one year only
- Pro features are not itemised on the pricing page
- No Trustpilot or G2 rating was found for the product
Multicollab
- Free build on WordPress.org
- 14-day free trial and 14-day refund
- Guests can comment without a WordPress account
- Real-time collaboration supports five concurrent users and does not work with suggestion mode
- The 50% price is an introductory offer, and renewals are charged at the regular price
- Lite covers one site plus two staging sites
Pricing plans
Better Chat Support
Single Site (yearly)Starts here
$29/year
1 website sites
- Standard support for 1 year
- Automatic updates for 1 year
- All Pro features included
Five Sites (yearly)
$69/year
5 websites sites
- Priority support for 1 year
- Automatic updates for 1 year
- All Pro features included
Unlimited Sites (yearly)
$129/year
Unlimited sites
- All Pro features included
- 14-day money-back guarantee
- Yearly billing
Multicollab
LiteStarts here
$299/year
1 site + 2 staging sites
- Inline comments
- Guest collaboration
- Email notifications
Pro
$599/year
1 site + 4 staging sites
- Real-time collaboration
- Suggestion mode
- Content workflow
Enterprise
$2,500/year
custom sites
- Onboarding and training
- Custom licensing
- SLA-based support
Better Chat Support vs Multicollab questions
Is Better Chat Support better than Multicollab?
On our comparison Better Chat Support comes out ahead on 3 of 3 measurable points. The right pick still depends on what you build.
Which is cheaper, Better Chat Support or Multicollab?
Better Chat Support starts at $29/year and Multicollab starts at $299/year.
Can I get Better Chat Support or Multicollab cheaper on Black Friday?
Both are on our Black Friday tracker. Better Chat Support was 80% off last year.
Both products
Multicollab — Google Docs Style Editorial Commenting & Suggestions for WordPress and Guten
- Free version
- Yes
- Price
- From $299/year
- Category
- Admin & dev tools
Not announcedBlack Friday deal for Multicollab
