Add a customizable Messenger chat bubble and Messenger Chat Buttons into your WordPress site in minutes.
- Free version
- Yes
- Price
- From $29/year
- Category
- Admin & dev tools
Not announcedBlack Friday deal for Better Chat Support
Better Chat Support vs SureFeedback
Better Chat Support wins 4 of the 4 points we can measure. Here's how they compare on price, features, ratings and deals.
At a glance
| Feature | Better Chat Support | SureFeedback |
|---|---|---|
| Our score | 8/10 (better) | 7.4/10 |
| Starts at | $29/year (better) | $199/year |
| Free version | Yes | Yes |
| Refund window | 14 days (better) | 7 days |
| Billing | Subscription | Subscription |
| Active installs | 1K+ (better) | 20+ |
| Last Black Friday | 80% off | – |
| Category | Admin & dev tools | Admin & dev tools |
| Vendor | ThemeAtelier | Brainstorm Force |
| Black Friday 2026 | Not announced | Not announced |
Which should you choose?
Choose Better Chat Support if…
- WooCommerce stores adding chat buttons to product pages
- Sites that want WhatsApp or Messenger chat on the page
- You want the lower starting price
Choose SureFeedback if…
- Agencies reviewing client sites
- Freelancers collecting visual feedback
Features
Better Chat Support
- Multiple chat channels
- Unlimited chat agents
- Agent availability
- Pre-filled messages
- WooCommerce integration
- Page targeting
- Device visibility
SureFeedback
- Visual feedback on live sites
- Page approvals
- Kanban board
- Team members and workspaces
- Analytics and reporting
- WordPress plugin
Pros and cons
Better Chat Support
- Free version on WordPress.org
- Single, five-site and unlimited licences
- Lifetime licence option
- 14-day money-back guarantee
- Yearly plans include support and updates for one year only
- Pro features are not itemised on the pricing page
- No Trustpilot or G2 rating was found for the product
SureFeedback
- Feedback is left directly on the live page with screenshot annotations
- Page approvals and change requests are handled in one workflow
- Free WordPress.org connector plugin
- 7-day free trial and 7-day money-back guarantee
- Renewal prices are higher than the first-year price on every plan
- The WordPress plugin needs a SureFeedback Cloud account to store feedback
- The Starter plan includes only 5 sites
Pricing plans
Better Chat Support
Single Site (yearly)Starts here
$29/year
1 website sites
- Standard support for 1 year
- Automatic updates for 1 year
- All Pro features included
Five Sites (yearly)
$69/year
5 websites sites
- Priority support for 1 year
- Automatic updates for 1 year
- All Pro features included
Unlimited Sites (yearly)
$129/year
Unlimited sites
- All Pro features included
- 14-day money-back guarantee
- Yearly billing
SureFeedback
StarterStarts here
$199/year
5 sites sites
- 5 mockups
- Renews at $299 per year
- Money-back guarantee
Professional
$349/year
20 sites sites
- 20 mockups
- Renews at $499 per year
- Money-back guarantee
Business
$699/year
Unlimited sites
- Unlimited mockups
- Renews at $999 per year
- Money-back guarantee
Better Chat Support vs SureFeedback questions
Is Better Chat Support better than SureFeedback?
On our comparison Better Chat Support comes out ahead on 4 of 4 measurable points. The right pick still depends on what you build.
Which is cheaper, Better Chat Support or SureFeedback?
Better Chat Support starts at $29/year and SureFeedback starts at $199/year.
Can I get Better Chat Support or SureFeedback cheaper on Black Friday?
Both are on our Black Friday tracker. Better Chat Support was 80% off last year.
Both products
SureFeedback is a visual feedback platform that allows you to collect and manage website feedback instantly without hosting or installation hassles.
- Free version
- Yes
- Price
- From $199/year
- Category
- Admin & dev tools
Not announcedBlack Friday deal for SureFeedback