The Freaky Blog
Better Chat Support8.0/10Modular DS7.8/10

Better Chat Support vs Modular DS

Better Chat Support wins 2 of the 3 points we can measure. Here's how they compare on price, features, ratings and deals.

At a glance

FeatureBetter Chat SupportModular DS
Our score8/10 (better)7.8/10
Starts at$29/year€16/month
Free versionYes (better)No
Refund window14 days15 days (better)
BillingSubscriptionSubscription
Active installs1K+–
Last Black Friday80% off–
CategoryAdmin & dev toolsAdmin & dev tools
VendorThemeAtelierModular DS
Black Friday 2026Not announcedNot announced

Which should you choose?

Choose Better Chat Support if…

  • WooCommerce stores adding chat buttons to product pages
  • Sites that want WhatsApp or Messenger chat on the page
  • You want to start free
Better Chat Support reviewVisit Better Chat Support (opens in a new tab)

Choose Modular DS if…

  • Agencies managing many client WordPress sites
  • Freelancers who maintain several sites
Modular DS reviewVisit Modular DS (opens in a new tab)

Features

Better Chat Support

  • Multiple chat channels
  • Unlimited chat agents
  • Agent availability
  • Pre-filled messages
  • WooCommerce integration
  • Page targeting
  • Device visibility

Modular DS

  • Safe updates
  • Backups
  • Uptime monitoring
  • Security analysis
  • Client reports
  • White label plugin

Pros and cons

Better Chat Support

  • Free version on WordPress.org
  • Single, five-site and unlimited licences
  • Lifetime licence option
  • 14-day money-back guarantee
  • Yearly plans include support and updates for one year only
  • Pro features are not itemised on the pricing page
  • No Trustpilot or G2 rating was found for the product

Modular DS

  • Central dashboard for updates, backups and uptime across many sites
  • Trustpilot reviewers rate it highly on average
  • Includes a 14-day free trial
  • White label option for agencies on every plan
  • Subscription pricing with no free version
  • A critical flaw in the Modular DS plugin (CVE-2026-23550) was reported as actively exploited in January 2026
  • Backup storage and check frequency depend on the plan

Pricing plans

Better Chat Support

  • Single Site (yearly)Starts here

    $29/year

    1 website sites

    • Standard support for 1 year
    • Automatic updates for 1 year
    • All Pro features included

  • Five Sites (yearly)

    $69/year

    5 websites sites

    • Priority support for 1 year
    • Automatic updates for 1 year
    • All Pro features included

  • Unlimited Sites (yearly)

    $129/year

    Unlimited sites

    • All Pro features included
    • 14-day money-back guarantee
    • Yearly billing

Modular DS

  • FreelanceStarts here

    €16/month

    10 sites

    • Weekly backups
    • 25 GB backup storage
    • Uptime monitor with 15-minute interval

  • Starter

    €34/month

    35 sites

    • Backups every 24 hours
    • 100 GB backup storage
    • Uptime monitor with 5-minute interval

  • Business

    €59/month

    75 sites

    • Backups every 24 hours
    • 250 GB backup storage
    • Discord and Slack notifications

Better Chat Support vs Modular DS questions

Is Better Chat Support better than Modular DS?

On our comparison Better Chat Support comes out ahead on 2 of 3 measurable points. The right pick still depends on what you build.

Which is cheaper, Better Chat Support or Modular DS?

Better Chat Support starts at $29/year and Modular DS starts at €16/month.

Can I get Better Chat Support or Modular DS cheaper on Black Friday?

Both are on our Black Friday tracker. Better Chat Support was 80% off last year.

Both products

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