Add a customizable Messenger chat bubble and Messenger Chat Buttons into your WordPress site in minutes.
- Free version
- Yes
- Price
- From $29/year
- Category
- Admin & dev tools
Not announcedBlack Friday deal for Better Chat Support
Better Chat Support vs Heroic Knowledge Base
Better Chat Support wins 2 of the 2 points we can measure. Here's how they compare on price, features, ratings and deals.
At a glance
| Feature | Better Chat Support | Heroic Knowledge Base |
|---|---|---|
| Our score | 8/10 | Not rated |
| Starts at | $29/year (better) | $84.50/year |
| Free version | Yes (better) | No |
| Refund window | 14 days | 14 days |
| Billing | Subscription | Subscription |
| Active installs | 1K+ | – |
| Last Black Friday | 80% off | – |
| Category | Admin & dev tools | Admin & dev tools |
| Vendor | ThemeAtelier | HeroThemes |
| Black Friday 2026 | Not announced | Not announced |
Which should you choose?
Choose Better Chat Support if…
- WooCommerce stores adding chat buttons to product pages
- Sites that want WhatsApp or Messenger chat on the page
- You want to start free
- You want the lower starting price
Choose Heroic Knowledge Base if…
- Businesses that want fewer support tickets
- Sites that need a self-hosted knowledge base
Features
Better Chat Support
- Multiple chat channels
- Unlimited chat agents
- Agent availability
- Pre-filled messages
- WooCommerce integration
- Page targeting
- Device visibility
Heroic Knowledge Base
- Instant search
- Search analytics
- Article feedback
- Access control
- FAQ and glossary builders
- Multilingual support
- Heroic AI Assistant
Pros and cons
Better Chat Support
- Free version on WordPress.org
- Single, five-site and unlimited licences
- Lifetime licence option
- 14-day money-back guarantee
- Yearly plans include support and updates for one year only
- Pro features are not itemised on the pricing page
- No Trustpilot or G2 rating was found for the product
Heroic Knowledge Base
- Works with any WordPress theme
- Search analytics show what readers look for
- Built-in FAQ and glossary builders
- 14-day money-back guarantee
- No free version
- Priced above average for WordPress plugins
- Slack, HelpScout and the AI assistant need the top plan
Pricing plans
Better Chat Support
Single Site (yearly)Starts here
$29/year
1 website sites
- Standard support for 1 year
- Automatic updates for 1 year
- All Pro features included
Five Sites (yearly)
$69/year
5 websites sites
- Priority support for 1 year
- Automatic updates for 1 year
- All Pro features included
Unlimited Sites (yearly)
$129/year
Unlimited sites
- All Pro features included
- 14-day money-back guarantee
- Yearly billing
Heroic Knowledge Base
Heroic KB EssentialStarts here
$84.50/year
1 site sites
- Unlimited users
- Dedicated KB theme
- Standard support
Heroic KB Plus
$174.50/year
3 sites sites
- Search analytics
- Article feedback
- Access control
Heroic KB Pro + AI
$299.50/year
5 sites sites
- Heroic AI Assistant
- Slack and HelpScout integrations
- Premium support
Better Chat Support vs Heroic Knowledge Base questions
Is Better Chat Support better than Heroic Knowledge Base?
On our comparison Better Chat Support comes out ahead on 2 of 2 measurable points. The right pick still depends on what you build.
Which is cheaper, Better Chat Support or Heroic Knowledge Base?
Better Chat Support starts at $29/year and Heroic Knowledge Base starts at $84.50/year.
Can I get Better Chat Support or Heroic Knowledge Base cheaper on Black Friday?
Both are on our Black Friday tracker. Better Chat Support was 80% off last year.
Both products
Self-service knowledge base with search, analytics, and article feedback built in.
- Free version
- No
- Price
- From $84.50/year
- Category
- Admin & dev tools
Not announcedBlack Friday deal for Heroic Knowledge Base