Better Chat Support vs ChatHelp

ChatHelp wins 2 of the 3 points we can measure. Here's how they compare on price, features, ratings and deals.

At a glance

FeatureBetter Chat SupportChatHelp
Our score8/10 (better)7.7/10
Starts at$29/year$27.30/year (better)
Free versionYesYes
Refund window14 days14 days
BillingSubscriptionSubscription
Active installs1K+2K+ (better)
Last Black Friday80% off–
CategoryAdmin & dev toolsAdmin & dev tools
VendorThemeAtelierThemeAtelier
Black Friday 2026Not announcedNot announced

Which should you choose?

Choose Better Chat Support if…

  • WooCommerce stores adding chat buttons to product pages
  • Sites that want WhatsApp or Messenger chat on the page

Choose ChatHelp if…

  • WordPress sites that take sales or enquiries over WhatsApp
  • WooCommerce stores that want a WhatsApp order button
  • You want the lower starting price

Features

Better Chat Support

  • Multiple chat channels
  • Unlimited chat agents
  • Agent availability
  • Pre-filled messages
  • WooCommerce integration
  • Page targeting
  • Device visibility

ChatHelp

  • Floating WhatsApp chat widget
  • Multi-agent support
  • WooCommerce buttons
  • Lead capture and CSV export
  • Webhooks integration
  • Shortcodes and Gutenberg blocks

Pros and cons

Better Chat Support

  • Free version on WordPress.org
  • Single, five-site and unlimited licences
  • Lifetime licence option
  • 14-day money-back guarantee
  • Yearly plans include support and updates for one year only
  • Pro features are not itemised on the pricing page
  • No Trustpilot or G2 rating was found for the product

ChatHelp

  • Free version available on WordPress.org
  • WooCommerce buttons and product page placement
  • Multi-agent chat with time-based availability on Pro
  • Lifetime plans available
  • 14-day money-back guarantee
  • Chat runs through WhatsApp rather than a built-in chat
  • Lead export and webhooks need a paid plan
  • No Trustpilot or G2 rating found

Pricing plans

Better Chat Support

  • Single Site (yearly)Starts here

    $29/year

    1 website sites

    • Standard support for 1 year
    • Automatic updates for 1 year
    • All Pro features included
  • Five Sites (yearly)

    $69/year

    5 websites sites

    • Priority support for 1 year
    • Automatic updates for 1 year
    • All Pro features included
  • Unlimited Sites (yearly)

    $129/year

    Unlimited sites

    • All Pro features included
    • 14-day money-back guarantee
    • Yearly billing

ChatHelp

  • Single SiteStarts here

    $27.30/year

    1 website sites

    • 1 year of standard support
    • 1 year of automatic updates
    • 14-day money-back guarantee
  • Five Sites

    $47.40/year

    up to 5 websites sites

    • 1 year of priority support
    • 1 year of automatic updates
    • 14-day money-back guarantee
  • Unlimited Sites

    $69.50/year

    Unlimited sites

    • 1 year of priority support
    • 1 year of automatic updates
    • 14-day money-back guarantee

Better Chat Support vs ChatHelp questions

Is Better Chat Support better than ChatHelp?

On our comparison ChatHelp comes out ahead on 2 of 3 measurable points. The right pick still depends on what you build.

Which is cheaper, Better Chat Support or ChatHelp?

Better Chat Support starts at $29/year and ChatHelp starts at $27.30/year.

Can I get Better Chat Support or ChatHelp cheaper on Black Friday?

Both are on our Black Friday tracker. Better Chat Support was 80% off last year.

Both products

ChatHelp

7.7/10

Join 20,000+ happy users who trust WP Chat Help Pro to turn visitors into conversations—faster!

Free version
Yes
Price
From $27.30/year
Category
Admin & dev tools

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