# Heroic Knowledge Base

> Self-service knowledge base with search, analytics, and article feedback built in.

- Type: Plugin
- Category: Admin & dev tools
- Vendor: HeroThemes
- Website: https://herothemes.com/plugins/heroic-wordpress-knowledge-base/
- Starting price: $84.50/year
- Free version: No
- Refund window: 14 days
- Black Friday 2026: Not announced
- Page: https://thefreakyblog.com/heroic-knowledge-base/

Self-service knowledge base with search, analytics, and article feedback built in.

## Key features

- **Instant search**: Readers see matching articles as they type.
- **Search analytics**: Shows what readers search for and which searches return nothing.
- **Article feedback**: Readers rate articles to show which answers help.
- **Access control**: Restricts articles to chosen users or roles.
- **FAQ and glossary builders**: Adds FAQ and glossary sections alongside articles.
- **Multilingual support**: Publishes the knowledge base in more than one language.
- **Heroic AI Assistant**: Answers reader questions from your own articles (Pro + AI plan).

## Pricing

| Plan | Price | Sites |
| --- | --- | --- |
| Heroic KB Essential | $84.50/year | 1 site |
| Heroic KB Plus | $174.50/year | 3 sites |
| Heroic KB Pro + AI | $299.50/year | 5 sites |

## Pros

- Works with any WordPress theme
- Search analytics show what readers look for
- Built-in FAQ and glossary builders
- 14-day money-back guarantee

## Cons

- No free version
- Priced above average for WordPress plugins
- Slack, HelpScout and the AI assistant need the top plan

## Best for

- Businesses that want fewer support tickets
- Sites that need a self-hosted knowledge base

## Alternatives

- OttoKit
- Meta Box
- wpDataTables

## More

- Pricing: https://thefreakyblog.com/heroic-knowledge-base/pricing/
- Review: https://thefreakyblog.com/heroic-knowledge-base/review/
- Black Friday deal: https://thefreakyblog.com/heroic-knowledge-base/black-friday/
- Coupon: https://thefreakyblog.com/heroic-knowledge-base/coupon/